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General billing conditions

Welcome to the Golden Key! Our billing policy is designed to be transparent and simple to ensure a smooth experience for our customers.

Pricing structure:

  • Our products are determined based on artistic value and materials.
  • Prices on the website include all applicable taxes.
  • The total spend, including items and shipping, is reflected on the checkout page.

Order Restrictions:

  • We reserve the right to refuse or adjust orders at our discretion.
  • Restrictions may apply to quantities, customer accounts, credit cards and shipping addresses.
  • We will notify you of any changes or cancellations via the contact details provided.

Customer Responsibilities:

  • Provide accurate order and account information.
  • Quickly update account details for smooth transactions.

Prices and payment:

  • Prices in Euros, taxes included.
  • Clefdorée may adjust prices due to VAT changes.
  • Payment methods accepted -American Express, Apple Pay, MasterCard, PayPal and VISA.
  • The payment is processed directly by the bank or payment provider.


  • All transactions are processed in EUR.
  • Prices shown in local currency are approximate, subject to exchange rates.
  • Check with your bank for possible currency conversion fees.

Data security:

  • We take precautions to protect your personal data.
  • SSL security protocol and AES-256 encryption for credit card information.
  • Follow PCI-DSS requirements and industry standards.

Delivery and returns policy:

Changes to service and prices:

  • Product prices may change without notice.
  • We reserve the right to modify or discontinue the Service and/or orders.
  • We are not responsible for price changes, suspensions or discontinuances.

For more information, please visit our ' Terms of Sale ' page. Thank you for choosing Clef Dorée!