General billing conditions
Welcome to the Golden Key! Our billing policy is designed to be transparent and simple to ensure a smooth experience for our customers.
Pricing structure:
- Our products are determined based on artistic value and materials.
- Prices on the website include all applicable taxes.
- The total spend, including items and shipping, is reflected on the checkout page.
Order Restrictions:
- We reserve the right to refuse or adjust orders at our discretion.
- Restrictions may apply to quantities, customer accounts, credit cards and shipping addresses.
- We will notify you of any changes or cancellations via the contact details provided.
Customer Responsibilities:
- Provide accurate order and account information.
- Quickly update account details for smooth transactions.
Prices and payment:
- Prices in Euros, taxes included.
- Clefdorée may adjust prices due to VAT changes.
- Payment methods accepted -American Express, Apple Pay, MasterCard, PayPal and VISA.
- The payment is processed directly by the bank or payment provider.
Currency:
- All transactions are processed in EUR.
- Prices shown in local currency are approximate, subject to exchange rates.
- Check with your bank for possible currency conversion fees.
Data security:
- We take precautions to protect your personal data.
- SSL security protocol and AES-256 encryption for credit card information.
- Follow PCI-DSS requirements and industry standards.
Delivery and returns policy:
- Refer to our Shipping and Returns Policy Page for eligibility and procedures.
Changes to service and prices:
- Product prices may change without notice.
- We reserve the right to modify or discontinue the Service and/or orders.
- We are not responsible for price changes, suspensions or discontinuances.
For more information, please visit our ' Terms of Sale ' page. Thank you for choosing Clef Dorée!